DAYWHERE

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Help center

How can we help?

Answers to what people ask most, organized by topic. If yours isn't here, write to us — we answer fast.

Getting started

What is Daywhere and who is it for?

Daywhere automatically counts the days you spend in each country (with GPS, in the background), stores proof of where you were and warns you before you cross thresholds like the 183-day tax residency rule. It's built for people who live or work between countries: remote workers, nomads, expats and cross-border commuters.

How do I start counting my days?

Download the app, create your account, choose your target residence country and grant the location permission. From then on the count runs by itself, in the background. You can also add or fix stays manually — useful for reconstructing earlier months.

Does the web work without the app?

The web is your big-screen dashboard: checking days, managing proof and generating reports. The automatic GPS counting lives in the mobile app, which is in development — join the waitlist and we'll let you know when it launches. The web calculators work without an account and are available today.

Counting and GPS

Will Daywhere drain my battery?

No. It uses an adaptive mode: low-power sensors detect when you move and GPS only switches on to confirm the area. Around ~1% of battery per day, designed to stay on all year.

How accurate is it? What if a day comes out wrong?

Daywhere works at city and country level, which is what the rules need. Border areas, flights or airplane mode can produce the odd doubtful day: any day can be reviewed and corrected manually, and the history reflects who made each change.

Do I need to carry my phone at all times?

It's ideal for a precise count, but not essential: you can add or correct stays manually and attach proof for any day.

How are entry and exit days counted?

The way the rules count them: by calendar days, with entry and exit days both counting. If you want the full detail of the 183-day rule (sporadic absences included), we explain it end to end in the blog guide.

Proof

What types of proof can I store?

Flights, hotels, receipts, GPS logs and other documents. Each piece carries its date and location and is organized by stay, so the final report builds itself.

What if a piece of proof has no location?

It's stored anyway and flagged as "missing location" so you can complete it later. An incomplete proof today beats a memory three years from now.

Does this proof hold up before the tax authority?

It's your defense material, but note: geolocation on its own does not constitute conclusive proof before tax authorities. The value is in the whole — counted days plus dated documents (tickets, invoices, receipts). The blog has a guide on the real weight of each piece of evidence.

Data and privacy

Who can see my location?

Only you. Precise coordinates are processed on your device and discarded; what's kept is the result (country/city and day), encrypted. We don't sell your data or use it for advertising.

Can I revoke permissions?

Yes, anytime from Settings: location, backup and analytics are independent, revocable consents. If you revoke location, automatic counting pauses (and we tell you clearly).

Can I export or delete everything?

Always. You can export your full data from Settings, and if you delete your account we erase your data and backup within 30 days at most, except what the law requires us to retain (such as invoices).

Plan and payments

Is Daywhere free?

Daywhere will be a paid service with a free trial so you can see it working on your own year. It isn't available yet: join the waitlist and we'll let you know when we launch. The web calculators and guides are free and require no sign-up.

How do I cancel my subscription?

Once we launch, you'll be able to cancel from Settings at any time. You'll keep the plan until the end of the paid period; if you stop paying, automatic counting will pause but your data won't be deleted and you'll be able to export it whenever you want.

Do I get an invoice for each payment?

Yes: every charge will generate an invoice you can download from Settings → Plan. Payments will be handled by our payment provider; Daywhere never sees your full card.

Still stuck?

Write to us and we'll get back to you within 1–2 business days.

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